OverviewAt IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability, our teams ensure performance, security, and scalability. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides opportunities to build expertise and shape the infrastructure that drives progress.Responsibilities- Operations & Reliability- Participate in an on-call rotation with mentorship and established runbooks- Perform operational tasks: log reviews, rollouts, restarts, configuration updates, certificate renewals- Maintain and update runbooks, dashboards, diagrams, and documentation- Monitoring & Observability- Build or update dashboards and alerts using Prometheus, Grafana, and Loki- Tune alerts to reduce noise and improve signal quality- Apply golden signal and RED/USE patterns under guidance- Automation & Tooling- Develop automation scripts with Python, Bash, or Go to eliminate repetitive tasks- Contribute to CI/CD pipelines (linting, gates, templates)- Cloud & Platform- Support deployment and operation of workloads on Docker, Kubernetes, and OpenShift- Contribute to infrastructure changes using Terraform and Ansible with review- Assist with basic cloud provisioning tasks- Networking & Security- Apply foundational networking concepts (TCP/IP, DNS, routing, HTTP, TLS)



in troubleshooting- Follow least-privilege and proper secrets-management practices- Collaboration & Process- Participate in Agile ceremonies (standups, planning, retros)- Contribute to blameless post-incident reviews- Collaborate with cross-functional teams and use standard Git workflowsQualificationsRequired educationBachelor's DegreeRequired technical and professional expertise- Less than a year of experience in SRE/DevOps/Platform Engineering or related fields- Proficiency in at least one scripting language (Python, Bash, or Go)- Experience with Git and GitHub workflows- Familiarity with Docker and Kubernetes basics- Understanding of CI/CD fundamentals- Basic networking knowledge- Advanced English proficiency is a mustPreferred technical and professional experience- Hands-on exposure to Terraform and Ansible- Experience with Prometheus, Grafana, Loki, Thanos, or OpenTelemetry- Cloud platform fundamentals (IBM Cloud, AWS, Azure, or GCP)About IBMIBM is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Other Relevant Job DetailsJob Title: Junior Site Reliability EngineerCity: GuadalajaraState/Province: JaliscoCountry: MexicoWork arrangement: HybridArea of work: Infrastructure & TechnologyEmployment type: RegularPosition type: Entry LevelNo TravelGeneral (daytime)#J-18808-Ljbffr

📌 Infrastructure & Technology Site Reliability Engineer GUADALAJARA, MX
🏢 IBM
📍 Guadalajara