Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5fv84n

DATAMARK, Inc. is currently hiring for the position of Bilingual Customer Service Representative (CSR).
In this role, the Bilingual CSR will be responsible for handling customer inquiries, providing product or service information, and resolving customer issues or complaints.
The Bilingual CSR will communicate effectively in both English and Spanish to assist bilingual customers.
The Bilingual CSR will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed.
The Bilingual CSR will ensure a positive customer experience and strive to achieve customer satisfaction.
The Bilingual CSR will handle incoming customer inquiries via phone, email,



or chatResponsibilitiesProvide accurate information on products or servicesResolve customer issues or complaints in a timely and efficient mannerMaintain accurate and up-to-date customer recordsUpdate account information as necessaryEscalate complex cases to the appropriate team members or departmentsEnsure a positive customer experience by providing exceptional serviceHigh school diploma or equivalentFluency in both English and SpanishPrevious customer service experience preferredExcellent communication skills in both English and SpanishStrong problem-solving and decision-making abilitiesGood computer literacyAbility to work in a fast-paced environmentAttention to detail and accuracyHealth InsuranceWork From HomePerformance BonusPaid trainingFlexible schedulesInternet Stipend
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Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5fv84n

📌 Bilingual Csr (México)
🏢 DATAMARK
📍 México