Postúlate en Kit Empleo: kitempleo.com.mx/empleo/584qen

Call Center Manager – Appointment Setting (Solar) – Remote

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⚠️ Important:

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We are looking for someone who has built or rebuilt teams, not just managed them.

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We are hiring a Call Center Manager to run and improve our appointment-setting team.

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This role is focused on managing reps, improving appointment output, and keeping the team structured and consistent.

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Responsibilities:

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- Manage a team of appointment setters
- Track daily performance (appointments set and verified)
- Monitor reps (calls and recordings)
- Hold 1:1s and coaching sessions
- Enforce scripts, schedules, and processes
- Maintain attendance and team consistency
- Support hiring and interviews
- Ensure CRM notes and activity are updated

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Requirements:

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- 3+ years managing outbound call center teams
- Appointment setting experience (required)
- Experience building or rebuilding teams
- Strong organization and attention to detail
- CRM experience (Go High Level is a plus)
- Fluent English

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Do NOT Apply If:

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- You have only managed already-established teams
- You avoid holding reps accountable
- You need constant direction
- You struggle with organization

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Compensation:

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- $300–$400 per week
- Performance bonuses

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Schedule:

nMonday–Fridayn

11:00 AM – 8:00 PM EST

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Remote position

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/584qen

📌 Call Center Sales Manager - Solar Industry (México)
🏢 Nova Nrg
📍 México