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Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the general adoption of crypto, so that everyone can achieve financial freedom and inclusion.

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As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

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The Team

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We\'re looking for a Senior Product Designer to help shape the internal platforms, admin tools, and support experiences that power Kraken from the inside out. This is a hands-on IC role with real ownership: you\'ll take on complex, ambiguous design challenges and lead the design and delivery of tools used daily by our Operations, Support, Compliance and beyond, the people who keep Kraken running for millions of customers around the world. We\'re straight-talking, no-nonsense, and deeply invested in the quality of what we build.

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We care about craft, we care about the colleagues who rely on our platforms, and we care about getting things right. Raise the bar across internal platforms and the customer-facing support portal by designing efficient, intuitive experiences that help both Kraken\'s teams and its customers get to resolution faster. Shape and evolve the design patterns and systems used across our internal product suite,



ensuring consistency and quality at scale.

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Craft exceptional workflows by collaborating closely with other designers, product managers, engineers, and the operational stakeholders who use these platforms every day. Influence decision-makers to uphold high standards of usability and experience quality, even in internal-facing contexts where UX is often an afterthought. Own your work fully, taking accountability for design quality, outcomes, and measurable impact on team efficiency and satisfaction.

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Use data to inform your design decisions, drawing on usage metrics, research insights, and business context to prioritize the right problems and validate solutions. Stay close to the people who use what you build by conducting research and gathering insights from internal users to continuously refine and improve your design direction. Contribute actively to design reviews, both seeking and offering constructive, supportive feedback that helps raise team-wide standards.

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You\'re contributing to design reviews, finding your footing with engineering and product partners, and already using AI tools to move faster through exploration and iteration.



~You\'re helping set the standard for how internal UX gets done at Kraken, including how the team thinks about and uses AI as part of the design process. 5+ years of end-to-end product design experience, with a portfolio that demonstrates strong, high-quality work across complex problem spaces. ~ Strong UX and visual design skills. Comfortable owning high-impact features or projects end-to-end, while staying collaborative with peers and cross-functional partners. ~ Data-informed in your approach. You balance user insights, business needs, and technical constraints when making design decisions. ~ Solid grounding in human-centered design principles and research methods, with a track record of applying them to drive better outcomes. ~ Confident presenting and defending design decisions to both design and non-design audiences. ~ Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

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We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/583bz6

📌 Senior Product Designer (Remote) (Ciudad de México)
🏢 Kraken
📍 Ciudad de México