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Change region to view location-specific content:Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on.
Driven by our passion to protect every workload, we've built the industry's only all-in-one cyber protection platform.
We are looking for a Senior Technical Writer to join our mission of protecting the digital world.WHAT YOU'LL DOCreate and maintain online help, user guides, and administrator documentation in English, aligned with the software development lifecycle.Develop additional documentation such as best-practice guides, configuration guides, and feature overviews for enterprise products.Review and improve GUI text strings and error messages as part of the development process.Leverage AI-assisted tools (e.g., content analysis, rewriting, validation, summarization) to improve documentation quality and efficiency.Validate technical accuracy by collaborating with Engineering, Product Management, UX, QA, and Support teams.Ensure consistency with company style guides, terminology standards, and structured authoring principles.Mentor junior technical writers and share best practices.Contribute to the continuous improvement of documentation processes, templates, and standards.WHO WE'RE LOOKING FORBachelor's degree, preferably in Engineering, IT, Linguistics, or a related field.5+ years of professional experience in technical writing for software products.English proficiency at Upper-Intermediate level or higher.Strong attention to detail, consistency,



and clarity.Good understanding of the software development lifecycle and the role of documentation within it.Experience working with issue tracking systems (e.g., Jira).
Experience using source control systems (e.g., Git).
AI-Related Skills and ExperiencePractical experience using AI-powered tools for content creation, editing, or quality checks.Ability to evaluate AI-generated content for accuracy, tone, style, and compliance with documentation standards.Experience using AI to analyze existing documentation and identify gaps, duplication, or inconsistencies.Understanding of prompt design and structured inputs to achieve predictable, high-quality results from AI tools.Awareness of data privacy, security, and ethical considerations when using AI in documentation workflows.Nice to HaveExperience with MadCap Flare or similar documentation tools.Knowledge of structured authoring and information design (DITA, XML, Markdown).
Familiarity with operating systems and technologies such as Linux, MS SQL, Active Directory, and virtualization platforms (VMware, Hyper-V, Citrix).
Experience documenting SaaS, cloud, or cybersecurity products.
*Please submit your resume and application in EnglishWHO WE AREA Swiss company founded in Singapore in ****, Acronis offers over twenty years of innovation with 15 offices worldwide and more than **** employees in 50+ countries.




Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve.
Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team.
Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business.
We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.OUR INTERVIEW PRACTICESTo ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance.
Interviews are designed to assess individual skills, experience, and communication style and we value authentic, real-time interaction.Use of AI or external assistance during live interviews may result in disqualification.
For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance.
Candidates may be asked to disable virtual backgrounds or participate in in-person interviews.
All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks.EEO STATEMENTAcronis is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.
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Postúlate en Kit Empleo: kitempleo.com.mx/empleo/57f0mp

📌 Senior Technical Writer (Ai-Enabled) (Bosque de Chapultepec)
🏢 Acronis International
📍 Bosque de Chapultepec