Postúlate en Kit Empleo: kitempleo.com.mx/empleo/575ngx

Call Center Manager – Appointment Setting team

SOLAR BACKGROUND IS A MUST - If you don't have solid background in Sales in the Solar Industry and in building teams, please do not apply

We are hiring a Call Center Manager to run and improve our appointment-setting team.
This role is focused on managing reps, improving appointment output, and keeping the team consistent and structured.

Responsibilities:
Manage a team of appointment setters
Track daily performance (appointments set and verified)
Monitor reps through calls and recordings
Hold one-on-one meetings and coaching sessions
Ensure reps follow scripts, schedules, and processes
Maintain attendance and daily consistency
Support hiring and interviews when needed
Ensure CRM notes and activity are updated
Requirements:
3+ years managing outbound call center teams




Experience with appointment setting teams (required)
Experience building, rebuilding, or scaling a team (not just maintaining one)
Strong organization and attention to detail
Experience with CRM systems (Go High Level is a plus)
Fluent English
This role is not for you if:
You have only managed already-established teams
You have never hired or rebuilt a team from scratch
You need constant direction
You don’t follow up consistently
You avoid managing performance issues
You struggle with organization
Compensation:
$300–$400/week
Performance bonuses
Schedule:
Monday–Friday
11:00 AM – 8:00 PM EST

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/575ngx

📌 Call Center Leader (México)
🏢 Importante empresa
📍 México