Postúlate en Kit Empleo: kitempleo.com.mx/empleo/573hgz
Your Team Responsibilities
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We are currently seeking an experienced Analytics Client Service Associate to join our Client Coverage organization in Monterrey.
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The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world.
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Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products.
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Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings.
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Client Service Analysts work closely with account managers and consultants to develop and maintain client relationships.
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Your Key Responsibilities
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Answer detailed client inquiries about MSCI products and methodology
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Participate in developing client relationships through proactive follow up on issues raised by clients
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Analyze market performance and data for our clients on a reactive and a pro-active basis
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Maintain relationships by ensuring relevant product and model information is shared with clients
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Provide client feedback to the Coverage, Product Management, Research, and Production groups
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Act as point of contact for routine inquiries and data requests
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Keep up with current events and trends in the market place
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Specific Knowledge And Skills
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Your skills and experience that will help you excel
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Deep understanding of international financial institutions and global financial markets
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Demonstrated understanding of financial topics, such as: modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk,
and VaR A self-starter and highly motivated, ability to work individually and within a team
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Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
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Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
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Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
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Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional, geographic, and business lines
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Ability to develop value-added contributions to both internal and external clients
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Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
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Ability to speak and write in foreign languages a plus
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Strong analytic, quantitative, and problem solving skills
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Excellent verbal and written communication skills
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Experience Required
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3-5 years' experience in Financial Services (Client Service related)
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Desired Qualifications
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Undergraduate degree in finance, economics, statistics, mathematics, or other quantitative fields required.
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MFE, MBA, Master's Degree and/or CFA, or equivalent highly desired
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How We'll Support You
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Coaching,
support and encouragement from experts in your team
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Access to a wide range of learning opportunities to support your growth and development
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Customizable learning journeys to help you navigate your professional development
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Transparent performance-based compensation schemes
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Employee Resource Groups: MSCI Pride, Black Leadership Network, Women's Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola!
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MSCI and Climate Action Group.
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About MSCI
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What we offer you
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Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
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Flexible working arrangements, advanced technology, and collaborative workspaces.
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A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
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A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
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Integral Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
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Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
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We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.
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All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola!
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MSCI, Pride & Allies, Women in Tec
Postúlate en Kit Empleo: kitempleo.com.mx/empleo/573hgz
📌 Analytics Client Service Associate (México)
🏢 Msci
📍 México