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Fashion Advisor | Boutique Riviera Maya (La Isla) page is loaded## Fashion Advisor | Boutique Riviera Maya (La Isla)locations: Cancuntime type: Full timeposted on: Posted Todayjob requisition id: JOBREQ**In line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment.Combining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market.
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# Key Responsibilities## CHANEL Ambassador:The Fashion Advisor embodies the values of the Brand.
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- CHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity, and know-how.Shares it with the clients as well as the team.
- Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning.
- Respects the uniform and grooming guidelines at all times.
- Ensures that work area is clean, tidy, hygienic, and professional at all times; knows and respects VM guidelines.
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## Experience creator: the Fashion Advisor surpasses client expectations.
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- Creates a tailor-made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long-lasting relationship with clients.
- Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients.
- Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point-of-sale environment to come up with unique moments made just for them.
- Help the client to develop their own style, and if needed propose alterations to be made.
- Handles client service complaints and requests effectively and according to guidelines,
can deal with complexity and challenging situations.Internal use## Business driver: the Fashion Advisor is performance-minded in order to achieve our objectives.
- Knows and understands the business challenges and maintains discretion about all areas of the CHANEL business.
- Contributes to build the business by achieving sales targets, using all levers such as products, services, data capture ... to retain, recruit and grow client return rate.
- Has an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager.
- Monitor requests for after sales service.
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## Team player: the Fashion Advisor acts interdependently and demonstrates team spirit• Has a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity.
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- Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences.
- Shares best practices with the team, is pro-active and contributes to nourish the collective knowledge and skills.
- Ensures the proper operation of the sales space at all times, as directed by Visual Merchandising.
- Participates in product stock replenishment and physical inventory of stocks.
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# EXPERIENCE AND QUALIFICATION• Eagerness and willingness to take care of the client; Luxury retail experience is mandatory.
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- Selling skills and performance driven for RTW• Styling knowledge and ability to create RTW total look.
- English mandatory• Interpersonal skills, ability to establish emotional connection and build a relationship.
- Empathy and listening skills• Generosity and \"art of caring\"• Curiosity, openness, and eagerness to learn.
- Problem solving and ability to deal with complexity and change.
- Self-awareness, self-confidence• Enthusiasm, energy and motivation• Storytelling and ability to engage and inspire.
- Team spirit, ethics and integrity• Positive body languageExceptional creation and client experience
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📌 Fashion Advisor | Boutique Riviera Maya (La Isla) (México)
🏢 Chanel
📍 México