Postúlate en Kit Empleo: kitempleo.com.mx/empleo/56v3cs

Position Summary The Field Service Technician is responsible for providing prompt onsite service ensuring users of our equipment are satisfied with its performance by performing commissioning, troubleshooting, repair work, and training support on dry ice production equipment, dry ice blasting machines, and engineered systems at customer facilities throughout their region. This role performs technical service repair work on dry ice manufacturing and dry ice blasting equipment throughout Mexico and Latin America. Position Responsibilities Installs, performs preventive maintenance, troubleshoots, repairs dry ice manufacturing and dry ice blasting equipment on site with the customer.nIn-depth knowledge of system maintenancenDiagnose mechanical and electrical issues.nDismantles machinery and removes/replaces defective parts.nEvaluates components for wear and tolerance using precision measuring instruments to determine necessary adjustments or part replacement.nTrains production workers on routine preventive maintenance.nProvides support and information to customers by answering questions and requests.nPrepares maintenance reports by collecting, analyzing, and summarizing information and trends.nAbility to operate machinery and technical equipmentnAbility to lift and move heavy equipmentnFamiliarity with industrial safety standards and regulationsnSkilled in analyzing schematics, BOMs, and drawingsnMaintains a safe and clean work environment by complying with procedures, rules, and regulationsnClean driving record Position Requirements Education & Experience Undergraduate degree in mechanical or electrical engineering or a technical degree in a related field with on-the-job experiencenFive or more years’ experience in field service working with electro-mechanical, hydraulic,



and pneumatic equipment.nExperience working with integrated equipment controls preferred Skill Competencies Customer service skills that demonstrate a commitment to customer satisfaction and earning customer loyaltynAble and willing to travel 75% of the time, including occasional international tripsnKnowledge of electrical and mechanical troubleshooting and repair of industrial machinerynAbility to read technical drawings & electrical schematicsnAbility to troubleshoot and maintain hydraulic & pneumatic systemsnResolves customer issues and creates value for both customers and Cold Jet in a professional mannernEffectively applies technical and logical methodologies to solve problems Clear written and verbal communication, computer literate with experience in MS Office, web browsers, ERP & CRM systems, TeamViewer & Google docs Able to prioritize critical tasksnEffectively schedules work load, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customernAble to manage inventory and to be accountable Preferred Additional Skill Set Knowledge of embedded PLC programming in Structured Text, and HMI development in HTML5nSolid skills and experience in troubleshooting PLC/HMI programming systemnIdentify PLC Symptoms, ability to review programs,



trace ladder logic & verify causes.nFamiliar with electrical wiring diagrams and electrical schematics/circuitsnProvide a methodical means of troubleshooting and root cause analysis.nUpdate, develop and maintain PLC-Programs for high-quality Line-Controls on complete Engineered systems for ES and IBSnContribute with programming support during site commissioning of ES and IBS projectsnKnowledge Beckhoff TwinCAT (The Windows Control and Automation Technology) suite of automation tools and components for use in industrial control systems. Behavioral Competencies/Personal Traits Articulate and competent in dealing with engineers and managers at customers sites.nAdapts to and is effective in diverse international culturesnIntellectually inclined and learns new skills and information quickly and accuratelynPossesses mechanical and electrical aptitudenMotivated and dedicated toward gaining knowledge that provides added value to the company Customer-service oriented; being a steward to customers and fellow employeesnTreats others with dignity, respect, and honestynIs confident, firm, but respectful in interaction with others Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting and standing for long periods of time throughout the day.nRegularly reaching with a range of floor level to overheadnRegularly bending, crouching, stooping, kneeling, crawling, and maneuvering around and inside equipmentnRegularly climbing laddersnRegularly lifting or moving – 10 lbs. frequently, 30 lbs. occasionally (approx. 1x/week), 70 lbs. (floor to waist) in frequently (approx. 1x/month)

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/56v3cs

📌 Field Service Technician - Monterrey (Industrial Machinery)
🏢 Cold Jet
📍 Monterrey