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Who are we?

Amdocs helps those who build the future to make it amazing. With our market‑leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next‑generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ General Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

Location:

Guadalajara, Jalisco, Mexico

Our Mission

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The HR Partner for the Americas region acts as a strategic, end‑to‑end business partner, driving HR strategy, organizational development, and employee lifecycle processes in a high‑pace environment to enable business goals.

What will your job look like?

- Act as a strategic HR partner with strong business orientation, supporting regional accounts and influencing leadership decisions through insight, data, Lead and implement the HR strategy for Unit Region, translating regional and global priorities into actionable HR plans that align with business needs.
- Own the HR people cycle (performance,



development, talent management, engagement, compensation cycle, succession) and ensure high quality execution across the region.
- Partner closely with senior stakeholders, building strong relationships and constructively challenging leadership to enable business and talent outcomes.
- Collaborate across a global matrix, working seamlessly with HR teams in Brazil, Israel, and India to deliver cross regional HR initiatives and harmonized processes.
- Identify organizational needs through proactive sensing and data analysis, supporting organizational design, change management, and team effectiveness interventions.
- Work with Learning & OD teams to design, deliver, and facilitate development programs that build managerial and professional capabilities.
- Support internal communications, helping leaders craft and execute communication plans for change initiatives, organizational updates, and employee programs.
- Ensure operational excellence across local HR processes, including recruitment partnership, compensation policies, and compliance with regional employment practices.

All you need is...

- Bachelor degree in Social Science or Behavioral science - must.
- Strong proficiency in English, able to work across cultures and with global teams.

Required

- Global experience




- HR Business Partner experience with proven strategic partnership with senior leaders
- Proven ability to build strong relationships and influence without authority
- Demonstrated business orientation, ability to understand account dynamics, and anticipate future needs
- Strong ownership mindset, accountability, proactive problem‑solving
- Ability to challenge leadership constructively and bring big‑picture thinking to decisions
- Comfort operating across multiple time zones (India, Israel, North America) and in a complex matrix environment
- Energetic and comfortable in a high‑pace environment

Preferred

- Master’s degree in Human Resources or related field
- Proven experience in talent management, employee relations, organizational development, performance management, and the employee lifecycle.

Why You Will Love This Job

- You will work with dynamic HR Professionals at the back‑end, get a better understanding of different HR facets and become a specialist in multi‑tasking
- We are a dynamic, multi‑cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

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