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Forvia, a sustainable mobility technology leaderWe pioneer technology for mobility experience that matter to people. Your mission, roles and responsibilitiesThe L2 SAP Functional Expert is the interface between local site management and the Faurecia Core Systems (FCS) organization in terms of modifications, enhancements and implementations. He/she has a good functional understanding of SAP and detailed knowledge of the organization and processes in the sites he/she supports. As such, he/she plays a role of internal consultant for the proper usage of SAP on sites.The main missions of the role are:Participates in the SAP roll-out phase for the sites of his/her regionParticipating as assigned/available during Kick-off meetingsBeing the first-option for Key User TrainingSupporting the Go-Live activities,



being on-site as requiredSupporting the First Post-AssessmentBeing involved in the Simulation TestingBeing???? the first-option for extended supportEnsure smooth Go-Live.Performs 2nd level end-user supportReceives incidents from the 1st level-supportDocuments solutions/results about incidents/demand in the ticket management systemProvides either remote (phone, remote-control) or onsite support for end user. I.e. Training etc.Identifies and escalates problems of the sites through the support chainFollows up issue and root cause analysis with the support chainometry and validation with end userResponsible for Re-Training when necessarySupporting the On-Going Post-AssessmentsEnsures Continuous Improvement in his/her functional domainResponsible for monitoring the plant performance. Working with Regional IT so that they can reinforce the $ message to the plantHypercare Support byProviding technical/functional support in their domainBeing the Subject-Matter-Expert in their domainYour profile and competencies to succeedDegree or Professional Studies: Collage diploma or university degree in the field of business administration, computer science, accounting, or management infor

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/56ezf6

📌 Sap Sd Business Analyst (México)
🏢 faurecia
📍 México