Postúlate en Kit Empleo: kitempleo.com.mx/empleo/561xjl

Call Center Manager – Appointment Setting (Solar) – Remote

We are hiring a Call Center Manager to run and improve our appointment-setting team.

This role is focused on managing reps, improving appointment output, and keeping the team consistent and structured.

Responsibilities:

- Manage a team of appointment setters
- Track daily performance (appointments set and verified)
- Monitor reps through calls and recordings
- Hold one-on-one meetings and coaching sessions
- Ensure reps follow scripts, schedules, and processes
- Maintain attendance and daily consistency
- Support hiring and interviews when needed
- Ensure CRM notes and activity are updated

Requirements:

- 3+ years managing outbound call center teams
- Experience with appointment setting teams (required)
- Experience building, rebuilding,



or scaling a team (not just maintaining one)
- Strong organization and attention to detail
- Experience with CRM systems (Go High Level is a plus)
- Fluent English

This role is not for you if:

- You have only managed already-established teams
- You have never hired or rebuilt a team from scratch
- You need constant direction
- You don’t follow up consistently
- You avoid managing performance issues
- You struggle with organization

Compensation:

- $300–$400/week
- Performance bonuses

Schedule:

- Monday–Friday
- 11:00 AM – 8:00 PM EST

Job Types: Full-time, Commission

Pay: $5,300.00 - $7,000.00 per week

Work Location: Remote

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/561xjl

📌 Call Center Manager (México)
🏢 Nova Nrg
📍 México