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Join The Magnum Ice Cream CompanyLooking for your dream job?Join The Magnum Ice Cream CompanyJob TitleIT Senior Analyst, North AmericaScopeLocalReports toIT Manager North AmericaLocationTultitlanTerms & ConditionsFull TimeAbout the Magnum Ice Cream CompanyThe Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company.We're on a mission to create the ultimate snacking company.A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded.And where we craft extraordinary ice cream experiences – transforming ordinary moments into lasting memories.Because we know, life tastes better with ice cream.Job PurposeAs the IT Senior Analyst for Ice Cream North America, you will ensure the stability, performance, and continuous improvement of the digital and technology landscape supporting the US, Canada, and Ben & Jerry's businesses.This role is responsible for overseeing day-to-day IT operations, driving adherence to ITSM processes, coordinating vendor performance,



and supporting regional deployments, testing cycles, and digital commerce initiatives.You will act as a key partner to business and global IT teams by translating business needs into technical requirements, supporting demand intake and prioritization, and ensuring alignment with general platforms, standards, and road-maps.The role plays a critical part in ensuring high-quality documentation, data integrity, process mapping, and readiness for technology changes across the region.Through close collaboration with managed service providers, Product Owners, Digital Commerce teams, and global/regional IT groups, you will help deliver resilient operations, effective solution delivery, and consistent technology practices that enable business continuity, innovation, and growth.Key ResponsibilitiesBAU Operations & Application SupportPerform incident triage, troubleshooting, root cause analysis, and vendor

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📌 It Senior Analyst, North America (México)
🏢 The Magnum Ice Cream
📍 México