Postúlate en Kit Empleo: kitempleo.com.mx/empleo/550tiz

The Endpoint Engineer (Apple / JAMF Focused) is responsible for ensuring the stability, security, and optimal performance of Apple end-user computing devices across enterprise and multiclient environments. This role designs, deploys, and maintains modern endpoint solutions primarily for macOS, iOS, and iPadOS using JAMF Pro and the Apple management ecosystem, while integrating with identity, security, and compliance platforms.
The Endpoint Engineer leads Apple device lifecycle management, patching, endpoint security, automation, compliance enforcement, and user experience standardization. This role requires strong expertise in Apple device management, attention to detail, and effective collaboration with Service Desk, Infrastructure, Security, and Application teams to deliver a secure and seamless user experience.
POSITION RESPONSIBILITIES
Apple Endpoint Management & Administration
Deploy, configure, and maintain macOS, iOS, and iPadOS devices using JAMF Pro.
Manage the full Apple device lifecycle: Apple Business Manager enrollment, zero-touch deployment, provisioning, patching, and retirement.
Create and enforce configuration profiles, restriction policies, and compliance baselines.
Manage File Vault, certificates, Wi-Fi, VPN, and system configurations via JAMF.
Security & Compliance
Implement and maintain endpoint security controls using Jamf Protect, EDR solutions, and disk encryption.
Integrate Apple endpoints with identity and access management tools (Azure AD, Jamf Connect, SSO).
Perform vulnerability remediation, endpoint health monitoring, and proactive risk mitigation.
Ensure compliance with corporate and client security frameworks (Zero Trust, CIS, ISO-aligned controls).
Automation & Modern Apple Management
Develop and maintain scripts using Bash/Zsh (Power Shell a plus) for automation, remediation, reporting, and configuration.
Package, deploy, and maintain applications using JAMF (PKG, DMG, App Store, VPP).




Support modern management initiatives including user-driven enrollments and least-privilege models.
Integrate JAMF with Microsoft services (Intune, Entra ID, Defender for Endpoint – optional).
Troubleshooting & Support
Diagnose and resolve advanced macOS and iOS issues related to performance, authentication, networking, and application behavior.in
Act as an escalation point for Apple-related incidents and service requests.
Collaborate with Service Desk and Infrastructure teams to reduce repeat incidents and improve device reliability.
Collaboration & Documentation
Work closely with Service Desk, Infrastructure, Security, VIP Support, and Application teams.
Create and maintain SOPs, technical documentation, onboarding guides, and knowledge base articles related to Apple devices and JAMF processes.
POSITION REQUIREMENTS – TECHNICAL SKILLS
3+ years of experience in endpoint management with strong focus on Apple devices.
Strong expertise with:
JAMF Pro (required)
Apple Business Manager (ABM)
macOS, iOS, iPadOS administration
Configuration profiles, policies, smart groups
Experience with:
Jamf Protect / EDR tools
Application packaging and deployment (PKG/DMG/VPP)
Bash/Zsh scripting (required)
Identity integration (Azure AD / Jamf Connect)
Familiarity with Microsoft ecosystems (Intune, Entra ID, Conditional Access – plus)
Experience managing medium-to-large Apple endpoint fleets in enterprise or MSP environments.
POSITION QUALIFICATIONS – EDUCATION
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
RELEVANT CERTIFICATIONS (PLUS)
Jamf Certified Administrator (JCA)
Jamf Certified Engineer (JCE)
Apple Device Support / Apple Deployment Certifications
Microsoft Fundamentals (MD-102, Entra ID basics)
CompTIA Security+
ITIL Foundation
PROFESSIONAL SKILLS
Strong English verbal and written communication skills.
Highly analytical and detail-oriented.
Customer-focused with ability to work in multiclient / MSP environments.
Strong problem-solving, prioritization, and documentation skills.

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/550tiz

📌 Endpoint Engineer (Apple / Jamf Focused) (México)
🏢 Pellera Technologies Mexico
📍 México