Postúlate en Kit Empleo: kitempleo.com.mx/empleo/550rry

Will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence.
• Triage & Incident Ownership
o Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents.
o Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.
o Maintain accurate, real-time incident timelines and post-incident documentation.
• Troubleshooting & Restoration
o Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.
o Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns.
o Perform targeted mitigations, rollbacks, config fixes, and coordinate hotfixes to restore service quickly.
• Cross-Team Collaboration
o Engage with App Dev, DevOps, Database, Network, Security, QA,



and vendor partners to drive efficient problem resolution.
o Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring tools to accelerate fixes.
o Facilitate postmortems and continuous improvement actions.
• Platform & Application Stack Awareness
o Identify and recognize the application stack (UI-frontend, backend services, APIs, queues, databases, caches, containers, orchestration, networking) for each impacted service to quickly isolate the source of issues.
o Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis.
• Service Quality & Process Excellence
o Contribute to automation and self-healing routines (alert tuning, auto-remediation, playbooks).

Mandatory Skills Description:
• 5 to 7 years of iOS application development experience
• Strong knowledge of Swift, Swift UI, Kotlin, Objective C, Git, OOP (Mandatory)
• Experience with UI dev

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/550rry

📌 iOS Developer (México)
🏢 Empresa líder
📍 México