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Pluxee is a general player in Employee Benefits and Engagement that operates in 28 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Well-being, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 37 million+ consumers, and 1.7 million+ merchants. Conducting business for more than 45 years, Pluxee is committed to creating a positive impact on local communities, supporting well-being at work for employees, and protecting the planet.
We are seeking a Customer Service Manager who will lead the department’s operations and report directly to the VP of Operations . This position will oversee a team of 40+ call center agents and will be responsible for ensuring operational excellence, meeting key business metrics, and supporting team development. The role will have a direct impact on customer service quality, process efficiency, and the implementation of customer loyalty initiatives.
Postúlate en Kit Empleo: kitempleo.com.mx/empleo/54xs71
📌 Gerente de Servicio al Cliente ( Call Center ) (México)
🏢 Pluxee
📍 México