Postúlate en Kit Empleo: kitempleo.com.mx/empleo/543932
Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organization. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress. Take the next step in your career journey and discover our exciting opportunities. The Role: The Performance Analyst will support the Performance Manager, account, or group of accounts with operational and strategic activities to optimize operational performance and ensure contractual SLAs are met by the client services teams. The Performance Analyst’s activities vary according to the number of client accounts being supported but predominantly includes monitoring performance against key metrics, reporting, analysis, forecasting, invoicing, compliance and supporting continuous improvement.
The Performance Analyst will work within large, matrixed international teams in a highly regulated environment. They will report into the Performance Manager (Account Dedicated/Improvement Programmes) or Head of Regional Performance and work closely with CST leaders to enable compliant and efficient operations. This is a hybrid role working 1 day per week at our AMS Monterrey Office. What you will do: (Key Accountabilities) Monitor performance against key metrics (contractual / internal KPIs) incl. development of early warning signs and providing value add insights Data analysis and providing metric based insights and recommendations Support the design/review of reporting and ensuring data integrity (collaboration with BI) Support continuous improvement activities and keeping themselves abreast of best practice across regions, identifying and recommending / implementing best practice relevant to their ac
Postúlate en Kit Empleo: kitempleo.com.mx/empleo/543932
📌 Data Analyst (México)
🏢 Ams
📍 México