Customer Service (México)

Customer Service (México)

y detalle de las actividades

Your Impact

In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.

What You'll Do:

- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.

Experiencia y requisitos

What We're Looking For:

- Passion for customer service.
- Preferably with experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.

What We Offer and important information:

•
• Shifts:



8:00 pm to 6:00 am -Monday-Friday (40 hours) and Friday-Monday 8:00 pm to 7:00 am (33 hours).

- $13,500 - $17,000 pesos per month

•
• Weekly Bonuses and incentives based on performance (average based on history of $1,800 pesos per week).

- A progressive company culture where your ideas are valued

We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Let's achieve great things together

Apply Now.

Ventajas

- Beneficios de acuerdo a la LFT

Número de vacantes 1

Área Atención a Clientes/Call Center/Telemarketing

Contrato Permanente

Modalidad Presencial

Turno Nocturno

Jornada Tiempo Completo

Estudios Secundaria

Inglés Hablado: Avanzado, Escrito: Avanzado

Disponibilidad p. viajar No

📌 Customer Service (México)
🏢 Equivity
📍 México