(FP-565) Human Resource Executive (Heroica Puebla de Zaragoza)

(FP-565) Human Resource Executive (Heroica Puebla de Zaragoza)

Role & Responsibilities? Managing Spanish as well as English Language (voice and non- voice) support along withtranslations of documents.
? Facilitation of smooth service delivery of all HR processes and ensuring processcompliance is achieved.
? Providing assistance to the clients/employees over calls, emails, tickets and chat andany other line of communication.
Track incoming employee queries and resolve themwithin the SLA.
? Follow communication "scripts" when handling different business scenarios.
? Performing transactions on client HRIS systems or any other platform.
? Following Quality processes thoroughly – checklists, Standards etc.




? Build sustainable relationships and engage with customers to enhance overall customerexperience.
? Perform and document the root cause analysis to resolve escalated issues andimplement appropriate action plans.
? Manage multiple projects and deadlines while maintaining high-quality work.
? Extending support where language expertise is required across organizations.Qualification & Skills:? Verbal communication (Must know English & Spanish)? University/college degree? Calling Etiquettes? Good comprehension skills? Time-management skills? Client Centric (Customer service oriented)? Eye for details? Professionalism? MS office? Analytical skillsLocation & Shift Availability? Puebla- Work from Office (Monday to Friday)Office Address: Regus - Puebla Triángulo Las Ánimas, Calle 39 Pte.
3515-Piso 5, LaProvidencia, 72400 Heroica Puebla de Zaragoza, Pue.
, México.Shift Availability? 7:00 AM to 4.00 PM or 8:00 AM to 5:00 PMJob Types: Full-time, PermanentPay: $9,100.00 per monthAbility to commute/relocate:Puebla, Pue.
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Reliably commute or planning to relocate before starting work (Required)Application Question(s):How many years of work experience you have?
Education:Bachelor's (Required)Language:English (Required)Spanish (Required)Location:Puebla, Pue.
(Required)

📌 Human Resource Executive
🏢 NEEYAMO ENTERPRISE SOLUTIONS
📍 Heroica Puebla de Zaragoza

El anuncio original lo puedes encontrar en Kit Empleo:
kitempleo.com.mx/empleo/234926752