[JM-520] Customer Engagement Associate

[JM-520] Customer Engagement Associate

27 dic
Contactpoint 360

27 dic

Contactpoint 360


Who we are?

At ContactPoint360, we believe in thinking differently when it comes to customer experience. We’re a global BPO, offering innovative contact center solutions and have been in business for 12 years and counting! We’re a certified GREAT PLACE TO WORK employer in Canada.

We lead with a focus on people first, and we know what it takes to recruit and hire the absolute best within our markets.

We VALUE our employees by providing :

- Competitive salaries

- An employee-focused culture;

- Paid training;

- Career path planning and advancement from within;

- Hours of operations from 9am-9pm (may change depending on client needs)

- Referral program

Please check out our video on YouTube.

This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360 :

Who are we looking for?

- Individuals that thrive in a fast-paced sales environment

- Highly motivated individuals that are eager to learn and earn incentives and bonuses

- Secondary school education or equivalent

- Above the age of 18

- Fluent in English and has excellent communication and active listening skills

- Tech-savvy and has an aptitude for learning about new technology and processes to bring value to the ContactPoint 360 team

- Decision-making skills and ability to troubleshoot issues with customers

- Ability to pass a background check

- Has a high level of grit to overcome challenges and obstacles with the team

- Is a strong team player, bringing in a high level of enthusiasm and energy

- Experience in sales

- Up for a full time 24 / 7 shifting schedule to experience servicing customers across the North Americas

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