(CV875) SUPPORT ENGINEER

(CV875) SUPPORT ENGINEER

27 dic
|
Atos
|
Monterrey

27 dic

Atos

Monterrey

Job Title : Onsite support Technician needed in Altamira, Tamaulipas, Mexico



Job Description :



Provides quick response to client incidents on site to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues.



The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.



- Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standars

- Initiates tracking and reporting of issues,

as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.

- Rotate shifts periodically.

- EXCELLENT customer service skills & attitude

- EXCELLENT collaboration skills

- FLUENT English skills

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/20974200/cv875-support-engineer-monterrey/?utm_source=html

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