AMS Customer Operations Intern - Guadalajara Position | [H-144]

AMS Customer Operations Intern - Guadalajara Position | [H-144]

27 dic
Hewlett Packard Enterprise
San Pedro Tlaquepaque

27 dic

Hewlett Packard Enterprise

San Pedro Tlaquepaque

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

At Hewlett Packard Enterprise (HPE), we don't just believe in the power of technology, we believe in the power of people when technology works for them.

We believe in applying new thinking and ideas to improve the way our customers live and work.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture.

In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities.

You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a reverse mentoring program which allows us to share our knowledge and strengths across our multi-generation workforce

Responsibilities :

- Supports sales processing activities for assigned areas and processes

- Learns requirements and develops capability in all areas of sales processing

- Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues

- learns and practices basic analysis

- Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction

- Develops understanding of internal and external relationships with stakeholders for performance expectations and needs

- Documentation and creation of SharePoint to save and use as future training for a transitioning process inside the Organization.

- Order status, updates, fixing small issues like order mods and inv

- OM - some reporting, order investigation.

Education and Experience Required :

- Currently enrolled in a Bachelor's degree in Business Management or equivalent

- Strong English written and spoken.

Knowledge and Skills :

- Basic understanding of business and sales processing tools, systems and practices

- Good analytical, statistics and problem solving skills.

- Good written and verbal communication skills

- Mastery in English and local language.

Hewlett Packard Enterprise Values :

Partnership first : We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action : We never sit still - we take advantage of every opportunity

Innovators at heart : We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world s most attractive employers.

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

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