Confirmation Officer - HR208

Confirmation Officer - HR208

27 dic
|
Marriott Vacations Worldwide
|
Cancún

27 dic

Marriott Vacations Worldwide

Cancún

Job Description



Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.



Join our team and help deliver unforgettable experiences that make vacation dreams come true.



PRINCIPAL OBJECTIVE OF POSITION



Provide support to Sales Department by reaffirming buyer understanding of presentation subject matter and program information.



Supports Contract Administration by verifying / witnessing clients’ signatures, and fulfilling buyer side escrow closing for on-site purchases.





The Settlement officer is the company’s representative / agent whom processes closing document / contracts with customer;



whilst ensuring that customer in full understanding of the product.



MAJOR DUTIES AND RESPONSIBILITIES



Verifies contracts the Settlement Officer provides accurate and timely purchase settlement with owners; explaining clauses in contracts, answering questions related to the same.



Initiates welcome calls the Settlement Officer contacts customers upon their return home to welcome them as new members, using this time as an opportunity to answer any questions or concerns that the customer may have.



This assists in reassuring the customer about their purchase. Follows up on pending contracts the Settlement Officer ensures that while verifying contract with customer the commitment date that was negotiated between Sales Executive and client is confirmed for processing;



follows-up by contacting customer prior to commitment date to welcome them as new members, while reminding them of agreed deadline.



Respond to cancellation requests Respond to reservation requests - assist all inbound clients calling to book their first 1st vacation through the reservation / booking process.



Provide Settlement support to other team members Assist with training of new recruits in department Provide administrative assistance to Project Director, Settlement Supervisor, Settlement Coordinator, Sales Staff, Assist sales Team with owners request and concerns Perform all other reasonable and legally assigned tasks as requested by supervising management Assist with training of new recruits in department



QUALIFICATIONS / COMPETENCIES



1. Aptitude for Technical and Legal Terminology



2. Knowledgeable of the Timeshare Industry



3. Must be alert and self motivated



4. Experience in Contracts delivery a plus



5. Must have strong command of the English Language, second languages are a plus



6. Must dress and maintain professional groomed appearance at all time while of duty



7. Computer and office equipment experience



8. Must have a High Level of integrity and solid work ethic



9. Strong written and oral communication skills with good telephone etiquette



10. Must be a team player, and able to work with others



PRINCIPAL OBJECTIVE OF POSITION



Provide support to Sales Department by reaffirming buyer understanding of presentation subject matter and program information.



Supports Contract Administration by verifying / witnessing clients’ signatures, and fulfilling buyer side escrow closing for on-site purchases.



The Settlement officer is the company’s representative / agent whom processes closing document / contracts with customer;



whilst ensuring that customer in full understanding of the product.



MAJOR DUTIES AND RESPONSIBILITIES



Verifies contracts the Settlement Officer provides accurate and timely purchase settlement with owners; explaining clauses in contracts, answering questions related to the same.



Initiates welcome calls the Settlement Officer contacts customers upon their return home to welcome them as new members, using this time as an opportunity to answer any questions or concerns that the customer may have.



This assists in reassuring the customer about their purchase. Follows up on pending contracts the Settlement Officer ensures that while verifying contract with customer the commitment date that was negotiated between Sales Executive and client is confirmed for processing;



follows-up by contacting customer prior to commitment date to welcome them as new members, while reminding them of agreed deadline.



Respond to cancellation requests Respond to reservation requests - assist all inbound clients calling to book their first 1st vacation through the reservation / booking process.



Provide Settlement support to other team members Assist with training of new recruits in department Provide administrative assistance to Project Director, Settlement Supervisor, Settlement Coordinator, Sales Staff, Assist sales Team with owners request and concerns Perform all other reasonable and legally assigned tasks as requested by supervising management Assist with training of new recruits in department



QUALIFICATIONS / COMPETENCIES



1. Aptitude for Technical and Legal Terminology



2. Knowledgeable of the Timeshare Industry



3. Must be alert and self motivated



4. Experience in Contracts delivery a plus



5. Must have strong command of the English Language, second languages are a plus



6. Must dress and maintain professional groomed appearance at all time while of duty



7. Computer and office equipment experience



8. Must have a High Level of integrity and solid work ethic



9. Strong written and oral communication skills with good telephone etiquette



10. Must be a team player, and able to work with others

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/20973664/confirmation-officer-hr208-cancun/?utm_source=html

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