06 jul
Valce Talent Solutions
Guadalajara
KEY DUTIES
• Schedule and coordinate resources for engagements across the Services
team.
• Manage the month-end and quarter-end billing and invoicing process for the
Services organization.
• Follow-up with customers to consume pre-paid Services offerings.
• Ensure processes are adhered to including follow-up on necessary forms,
terms, agreements, etc. including work orders and statement of work
documents.
• Assist with managing Services forecasts and determining projects are on track
and accurately being reported on. May follow-up with internal resources and
external customers as needed.
• Serve as the primary contact within the Services department to address or
direct questions to the appropriate team members.
• Identify, develop, and implement strategies for improving operational efficiency
across the Services organization.
• Support Services leadership in process improvements and standardization of
best-in-class Services practices.
BASIC QUALIFICATIONS
• 2+ years of experience in professional services, project management
coordination, and/or operations
• Excellent time management and prioritization skills with the ability to manage
various deadlines
• Excellent customer service and relationship-building skills
• Strong communication skills and attention to detail
• Ability to effectively manage multiple stakeholders
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.