[NDS-872] | Support Engineer/Technical Analyst

[NDS-872] | Support Engineer/Technical Analyst

11 nov
|
Blue Yonder
|
Monterrey

11 nov

Blue Yonder

Monterrey

This position is required to:

- Provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach.

- Own solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service.

- Passionately collaborates and engages within and beyond his/her team with empathy.

- Builds and demonstrates moderate competency in product and domain, Azure & relevant tools and technologies, solution architecture etc.

- Consistently demonstrates customer centricity and relentless attitude to innovate through team work.

- Add value by developing knowledge articles as well as working on operational improvements.





Must Have:



- Experience in querying (SQL )

- Basic knowledge in scripting

- Experience creating databases (SQL Server, Oracle)

- Experience troubleshooting applications

- Experience in Global Delivery Model

- Good experience handling clients

- Advanced level of english (80-85%)

- Good with teamwork

- Great disposition to learn



Good to have:



- Azure basic concepts

- Support experience in SaaS/Cloud model

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/20257105/nds-872-support-engineer-technical-analyst-monterrey/?utm_source=html

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