Project Manager - [C-512]

Project Manager - [C-512]

01 oct
Blue Yonder

01 oct

Blue Yonder


Other comparable titles:

- Delivery Manager, Agilist, Software Implementation Project Manager, Consulting Project Manager,

Please note:

- Full professional proficiency in English is requirement for this role

- If you would like to apply for this job opportunity, please submit your resume in English

Job Description

- Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed

- Collaborates with appropriate BY resources on customer's business, organization, and culture to strengthen their credibility as trusted advisors

- Helps validate and produce appropriate baseline project plans and templates

- Assists in generating Statement of Work and customer proposal documents

- Works with appropriate parties to plan project resource requirements

- Provides guidance, feedback, coaching, and developmental experiences to project team members

- Assesses project performance and communicates lessons learned to increase institutional knowledge

- Ensures project team adheres to BY policies, procedures, methodologies, and quality standards

- Provide feedback to the consultants’ team.

- Project planning and time management. Know the workload of the team and project requirements to balance assignments during the project.

- Manages services engagements including interactions with client project team and client executives

- Resolves all project issues including budget, timeline, accounts receivable, scope changes, software functionality and technology

- Keep updated an internal and external issue log

- Tracking and follow-up of the issues to resolve them as soon as possible

- Provides regular project communication and status reporting including financial status of the project to client and internal management.

- Track the budget for the billable projects. Forecast variances to have adjustments made to the budget.

- Keeps individual expenses within budget

- Manages project quality to ensure customer satisfaction

- Ensures that projects deliver the value/ROI sold with the engagement

- Builds collaborative relationship that increases customer's perception of the value BY brings to their business and expands future business opportunities

- Records billable time to customer, as appropriate

- Records cost-transfer time to other BY teams, as appropriate

- Perform a risk assessment of each project phase

- Detect risks in a timely manner and provide actions to mitigate them before becoming an escalation

- Escalates issues that may have negative financial impact

- Manages service engagement budgets

- Reviews billing for all active accounts

- Maximizes margin on service engagements

- Ensures supporting project documentation is in order and submitted timely

- Assess project performance and communicates lessons learned to increase institutional knowledge

- Build and maintain close relations with implementation team to ensure understanding of original design and configuration.

Required Skills & Experience

- 5-7 years of experience in a supply chain, retail or CPG environment.

- Knowledgeable of Retail systems functionality and technology

- PMP certification is a PLUS.

- Proven experience working as a Project Manager or similar capacity.

- Demonstrated leadership experience in a software consulting, implementation or development projects.

- Knowledgeable of project management best practices.

- Demonstrated experience presenting and interfacing with C-Level Executives

- Skilled at leading and coordinating across diverse teams to achieve desired outcomes.

- Ability to resolve complex problems with little to no guidance

- Capable of facilitating (design sessions, conflict resolutions, brainstorming, etc).

- Strong interpersonal skills with the ability to mentor, coach and train.

- Excellent communication, client relationship and analytical skills.

- Skilled at leading difficult discussions and provide multiple options on a complex topic. Drive a resolution or bring other parties into the discussion to gain agreement.

- Well organized and consistently meets commitments.

- Negotiation skills

- Ability to travel 30-50% post pandemic

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