N253 | Medical Customer Service Representative - Spanish – English – Remote

N253 | Medical Customer Service Representative - Spanish – English – Remote

29 sep

29 sep



- Breaking News: TTEC obtained the “Best Workplaces 2021” recognition from Computrabajo, the employment leader in Mexico.

At TTEC, we’re all about the Human Experience. Elevated. As a Medical Customer Service Representative in Guadalajara, Jalisco, you’ll be a part of creating and delivering amazing customer experiences while you also can #ExperienceTTEC, an award-winning employment experience and company culture. You can apply to our positions from any part of the State of Mexico to work from home.

COVID-19 Note: For your safety and our employees, we have created a virtual hiring process, online training, and every day you log in to work you will be working from the comfort and safety of your home (at least for now).

The only moment we will need you to visit our site would be to sign the contract and pick up your work equipment. When it is safe, we will return to work at the office.

What You'll Be Doing

Think of the time when you've gone to look at a service for yourself online and chose to interact with the website representative. That'll be you! Yes, that's right… You'll be providing support to companies based on the United States regarding benefits and inscriptions to life, health and dental insurance.

What You Can Expect

• Base salary + work from home stipend (partial electricity/internet until return to site)

• All law benefits including healthcare and insurance

• Fully paid training

• The knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Diverse and community-minded organization

• Support for those looking to continue their studies

• Career-growth and lots of learning opportunities for aspiring minds

What You Bring to the Role

• Advanced English and Spanish both written and spoken

• High school diploma

• Must be available to work weekends and evenings.

• Ability to navigate through several web applications simultaneously (multitask)

• Competency using Microsoft Windows

• Live in Guadalajara city or its surroundings – that’s perfect. Live in Jalisco? That’s great too.

• Internet download speed minimum of 30mps

• Basic medical terminology/knowledge

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of support possible. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a high-energy, family-friendly atmosphere. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some of our women in leadership and diversity awards on TTECjobs.com.



- Requerimientos

- Educación mínima: Educación media superior -Bachillerato General

- Idiomas: Español ,Inglés

- Edad: A partir de 18 años

- Disponibilidad de viajar: No

- Disponibilidad de cambio de residencia: No

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