At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives. Job Summary The Unix System Administrator will be based Guadalajara Norte, The Support Engineer will be part of a Unified Computing Team and will function as the L2 level of support. They will be responsible for engineering and maintenance of base builds, virus protection,
patch management, SW distribution, HW integration and all issues regarding the relevant infrastructure (e.g. Linux, Solaris, Windows, VMWare, Monitoring solution, etc.). The Engineer will be expected to manage, maintain, support, and escalate any related issue in the environment under scope. Here is a glimpse of what you’ll do: Works independently towards providing support for escalated incident/problem management requirements. The Engineer will be required to liaise and work with other Global engineering teams, ensuring the highest level of output capable for the business. Resolves at least 80% of calls routed to them, without having to dispatch to service partners. They will require In-depth knowledge on Linux administration and troubleshooting, scripting, and knowledge of server topologies/configurations. Good to have knowledge on network integration systems (AD, LDAP, DNS, SSH etc.) Exposure to VMWare or Virtual Server/ Virtual PC / Public Cloud Here is some of what you’ll need (required): Bachelor of Science (BS) Degree in Computer Science or other related area is preferred. Excellent verbal and written English communication skills including ability to produce effective technical and user documentations Strong process development and implementation skills Proven experience managing Linux servers (RedHat 7.x/8.x) Windows Server administration experience is desirable. A technology expert with relentless drive to continuously improve system performance, develop strong/repeatable processes, and train/mentor users and IT/IS support staffs Knowledge on Active Directory Services - DNS Zones, Replications. Hands on experience on monitoring tools Understanding of TCP/IP is a must. Should have worked in heterogeneous environment; Linux/Unix and Windows mixed environment Network Operations and Network Security - DNS, DHCP, TCP/IP, Routing. System Performance Management – Fine tuning of Operating System Should Have Good Exposure RAID (H/W & S/W). Exposure to VMWare or Virtual Server Exposure to work with Public Cloud technology. (AWS, Azure, GCP) Should have Hands on experience on Remote Monitoring both Hardware and Operating Systems Monitors production systems and provides 24x7 support for production related issues. This may include the maintenance of the application itself or the correction of damaged/corrupted data within the file structures. Continually analyzes the application using debugging tools, error logs, scripts and backup reports in order to optimize performance. Knowledge of hardware platforms like HP (Proliant servers) and Dell (PowerEdge series) is added value, HW patching. Here are a few of our preferred experiences: Service and Support oriented attitude Ability to take lead and drive for results Here are a few examples of what you’ll get for the great work you provide: Pantry vouchers Saving Fund Christmas bonus Holiday bonus Medical Insurance Life Insurance CP68 Job CategoryIT Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process.
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