Exports Customer Service Analyst - UIO019

Exports Customer Service Analyst - UIO019

23 ago
|
Diageo
|
México

23 ago

Diageo

México

Job Description : The main purpose of the role is to deliver a superior Customer Service Levels within Diageo standards. Work collaboratively with our customers to achieve efficiencies for both parties. This role works collaboratively with our customers to deliver their requirements in a timely manner under the following scope: Accompanies the forecasting process Provides the needed documentation for Brand registration Executes the order management process Works together with the logistics team Follows up the customs procedures (Includes exports documentation) Monitors and follow up the claims for the final resolution.

Is involved in innovation projects for our customers Generates action plans to improve and streamiline the end to end process improvement, supply efficiency and superior service levels. Strong communication skills is a must in this role in order to maintain efficient communication and give full visibility to our customers Should have the ability to build and maintain strong relationships cross-functionally, especially with 3PL, logistics, Planning, Finance, and Customs Teams Ability to develop and communicate clear recommendations/decisions and influence others to execute properly. Good Stakeholders Engagement ,capabilities to bring alignment towards the risks on the OOS. Proactively identify, drive and lead business improvement in the order management process. Worker Type :Regular Primary Location:Mexico City Additional Locations : Job Posting Start Date : 2021-04-13-07:00

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/19086356/exports-customer-service-analyst-uio019-mexico/?utm_source=html

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