[GWW-169] ServiceNow Senior Technical Consultant

[GWW-169] ServiceNow Senior Technical Consultant

23 ago
|
DXC Technology
|
Zacatecas

23 ago

DXC Technology

Zacatecas

Job Description: Objective / Work Proposal: Knowledge over the ServiceNow Platform, implementation of ITSM (orchestration and integrations). Will be responsible for the implementation of ServiceNow modules; development of Service Catalogs, workflow and customizations in the forms; and support the sys admin team. Adjustments and development of scripts, rules, and elaboration of ServiceNow procedures documentation. Management of Incidents, Problems and Changes. Upgrade version evaluation, performance, access control, license management. Preparation of reports, homepage and dashboards. As a technical focal point, will also be responsible for supporting solutions team on preparing technical proposals. Competences Required:

Knowledge in implementing ServiceNow or similar platforms, in one of the following modules: ITSM, CSM and/or any other IT Workflows modules. Knowledge in maintaining ServiceNow platform integrations with other systems such as ERPs, monitoring systems, other ITSM solutions, and etc.; Knowledge of ITIL and agile methodology; Knowledge in JavaScript, CSA certification; Fluent in Spanish and Business English; Desirable: CIS-ITSM certification; ITIL V3 or 4 Foundations certification Knowledge in JavaScript, HTML, CSS, AJAX, Angular, Bootstrap, Jelly Script. Integration of SOAP, REST web services. Ability to execute activities operational support on ​​the ServiceNow platform or similar; Soft skills determining this position: Communication skills and interpersonal relationships in different layers; Experience in making presentations / Workshops; Have emotional intelligence to deal with the different situations of friction that can occur during a project;

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/19086323/gww-169-servicenow-senior-technical-consultant-zacatecas/?utm_source=html

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