EFM476 Bilingual Customer Service Representative - Spanish English Remote

EFM476 Bilingual Customer Service Representative - Spanish English Remote

14 jul

14 jul



- Breaking News: TTEC obtained the “Best Workplaces 2021” recognition from Computrabajo, the employment leader in Mexico.

We're hiring and are looking to connect with you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative, Spanish-English in Leon, Guanajuato


COVID-19 Note: For the safety of you and our employees, we have built a virtual recruitment process, online training, and every day when you log into work, you’ll be working from the comfort and security of your home (at least for now). The only reason you’ll need to enter our site is to sign your employment contract and pick up your work equipment. When it is safe to do so, we will all return to our site.

What You'll Be Doing

Think of the time when you've gone to look at a service online and chose to interact with the website representative. That'll be you! Yes, that's right… You'll be supporting customers over email, chat, and phone. You'll answer questions, seeking to understand the need of the customer, and then close the deal.

As a TTEC Customer Service Representative, You'll Enjoy

• Base salary + work from home stipend (partial electricity/internet until return to site)

• All law benefits including healthcare and insurance

• Fully paid training

• Knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Diverse and community-minded organization

• Support for those looking to continue their studies

• Career-growth and lots of learning opportunities for aspiring minds

Why You? What You Bring

• Advanced English and Spanish both written and spoken

• Must be available to work weekends and evenings.

• Ability to navigate through several web applications simultaneously (multitask)

• Competency using Microsoft Windows

• Live in Leon, Guanajuato or its surroundings – that’s perfect. Live in the Guanajuato State? That’s great too.

• Internet download speed minimum of 20mps

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some of our women in leadership and diversity awards on TTECjobs.com.



- Requerimientos

- Educación mínima: Educación media superior -Bachillerato General

- Idiomas: Inglés

- Edad: A partir de 18 años

- Disponibilidad de viajar: No

- Disponibilidad de cambio de residencia: No

- Personas con discapacidad: Sí

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