Customer Service Representative [MA91]

Customer Service Representative [MA91]

12 jul

12 jul



Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

- 18,000 trained professionals

- 250+ locations worldwide

- Fortune 500

- Globally unified systems

Job Description

Mange the overall Logistics operational business demand for Argentina, Chile, Colombia, and Peru.

There will be a focus on the Import / Export and Reporting requirements as well as a need for operational business excellence and a focus on both internal and external customers. Cover the revenue flow of goods into Argentina, Chile, Colombia, and Peru will require interaction with stakeholders at both junior and mid-levels. It will require cross-functional awareness and alignment with different internal organizations (Finance and Accounting, Commercial team, Project Managers, PLMs, Order Management).



- A good understanding of Expeditors’ Products and Services

- Understanding of documentation and process.


- Professional oral and written communication skills in English and native language

- Organizational skills

- Needs analysis skills

- Problem solving skills

- Strong Microsoft Office skills (Word, Excel etc.)

- Influencing skills at management level

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

- Proven negotiation skills.


- Positive and willing to help attitude

Education and Experience:

- Education to degree level or business experience equivalent

- 4 years of industry specific qualification (country specific)

- Minimum 2 years’ in an operational role

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