(AJG110) | Ocean Export Agent

(AJG110) | Ocean Export Agent

12 jul
Ciudad Apodaca

12 jul


Ciudad Apodaca

Company Description

Expeditors International, with a worldwide presence of over 13.000 logistics specialistsin more than 250 offices continue to expand. Our core services: Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management. Our working conditions?

Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit. We are looking for an Ocean Export Agent to join our Ocean team in Monterrey (MTY) office.

Job Description

- Ensure smooth and timely freight process flow

- Ensure accurate and timely data entry into our operational system

- Track and Trace Ocean Export Files and reporting

- Use Global Ocean Export Monitor on a daily basis.

- Ensure documents are timely sent and Shipping notices communicated to overseas and customers

- Ensure accurate and timely client and vendors billing.

- Interact with our customers in arranging their international shipments, meeting customer service standards.

- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).

- Meet compliance at all times to regulations internal and external in accordance with government regulations.

- Understand department process flow, and looking for best practices to improve operational efficiency and productivity

- Ensure all customers standard operating procedures in place and updated in Customer SOP

- Meet KPI standards in accordance with the Company’s procedures

- Overseas communications, timely responses to emails and requests (internal and external)

- Escalation of problems to Management when necessary

- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

- Meets company standards of 52 hours training per year per employee.

- Attend training classes when required.

- Complete mandatory training when required.

- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary



· A good understanding of Expeditors’ Products and Services

· Understanding of ocean documentation process a plus.

· Hazardous Materials certification (preferred).


· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

· Pro-active, strong organizational skills.

· Good Microsoft Office and computer skills

· Fluent in English.


· Positive and willing to help attitude

Training Requirements:

- Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:

6 months to 1 year related experience and/or training; or equivalent combination of education and experience

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