Account Manager, Home office - Guadalajara | [H601]

Account Manager, Home office - Guadalajara | [H601]

31 may

31 may



OSIsoft is hiring for an Account Manager in Guadalajara, Mexico. Reporting to the Regional Sales Manager, the Sales Account Manager role is to sell OSIsoft software products and services by calling on all existing and prospective customers in the defined account list and/or territory.


- Build and execute account plans, incorporating fundamental enterprise software sales strategies to deliver accurate sales forecasts.

- Expedite resolution of key customer complaints and problems. 

- Leverage OSIsoft global and local partner relationships that can positively influence the purchase of OSIsoft products and services.

- Use internal resources available in marketing, technical support, sales support,

and customer success effectively to meet individual sales goals. 

- Provide assistance to the OSIsoft sales team related to global accounts that may exist in the territory. 

- Develop and maintain a sufficient knowledge of the industries, trends, and issues to effectively leverage our domain experts and sales representatives to be able to apply OSIsoft’s community agreements to meet customers’ business goals

- Maintain personal knowledge and skill levels with OSIsoft products and sales support applications according to guidelines established by OSIsoft through recurrent annual training within the Company or designated external resources. 

- Make written and verbal sales presentations addressing the business needs of the customer to propose technology-based solutions.


- Bachelors degree required - Engineering degree in Chemical, Electrical, or Mechanical or related field is a plus

- Proven direct sales experience, including building relationships with and selling to the enterprise level (calling on VP Operations, CTO, CIO and other Executives)

- Software and automation background preferred

- Successful track record of selling complex, high value software and product agreements ($3 million and above)

- Experience selling into the process, energy, transportation (logistics), pharma or utilities industries preferred

- Excellent communicator, capable of maintaining relationships as needed to cover multinational clients including the OSIsoft account managers responsible for the sites

- Must be customer-focused, willing to learn

- Motivated by results and ultimately long-term customer satisfaction

- Ability to travel to customer sites is required

- Essential traits for success are those of being an outgoing, ambitious, self-directed, well-organized, autonomous type of individual

- Proven examples of working together on teams to be successful, rather than only being an individual contributor

- Good communication skills [written, verbal, and listening], personal tact and diplomacy, and excellent problem solving skills are mandatory

- Local language plus English understanding are required

- A demonstrated knowledge, interest, and skill in the use of Information Technology within the process and automation industry domain, typically derived from employment or consulting

About OSIsoft

OSIsoft is a global leader in operational intelligence. We deliver an open enterprise infrastructure, the PI System™, to connect sensor-based data, systems and people. OSIsoft has installations in 127 countries and is widely used across manufacturing, energy, utilities, pharmaceuticals, life sciences, data centers, facilities and the process industries, as well as the public sector and the federal government. OSIsoft is headquartered in San Leandro, California, U.S.A, with offices around the world.

At OSIsoft, we provide the industry standard in enterprise infrastructure for management of time series data through the OSIsoft PI System™. Our customers rely upon the PI System™ to safeguard data and deliver enterprise-wide visibility into operational, manufacturing and business information. The PI System™ enables users to manage assets, mitigate risks, comply with regulations, improve processes, drive innovation, make business decisions in real time, and to identify competitive business and market opportunities. We are time series data; if the data has a value at a given time, we collect it, store it, and show it to our customers whenever they need it! We let engineers and managers see exactly what’s going on in their processes in real time – useful, right?

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