Salesperson | XSR47

Salesperson | XSR47

30 mar
Empresa reconocida

30 mar

Empresa reconocida



The NEB Salesperson’s role is to proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

Customer relationship management

· Proactively develops and creates customer relationships in his/her area of responsibility

· In early phases of projects, drives solution selling methodology with architects and developers,

consultants or other influencers to ensure KONE solutions are meeting customer’s needs and

creating value throughout the lifecycle taking into account whole KONE product portfolio

· Creates interest and demonstrates value of KONE digital offering to influencers and customers

· Develops and grows KONE’s position in his/her customer base or market area

· Creates and communicates leads and sales opportunities for entire KONE sales team (e.g.


· Ensures customer satisfaction and solves complaints with the rest of KONE team

· Documents the customer and contact information, responsible for correct customer, influencer

and contact data in CRM


· Generates leads, opportunities, orders and contracts to meet the sales budget and pricing


· Finds customer needs and designs solution to meet them

· Is accountable for setting optimal market pricing for each solution

· Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase

in non-standard cases and according to local policy

· Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with

complete and correct information

· Ensures the importance of site readiness communicated to customer and included in the


· Validates that the contents of the order received from the customer are in line with the

negotiation process outcome, including terms and conditions, quality and safety

· Is accountable for the project until Order Booking

· Ensures correct project categorization at Decision to start tendering by Gate approver

· Supports the finance function in money collection

· Driving execution of her / his individual sales plan including proactive / consultative sales

customer visits

· Responsible for gathering relevant information about market and competitors from the field

· Responsible for timely and accurate reporting

· Documents full information of opportunities, tasks and visits, including won and lost reasons

· Responsible for correct opportunity data in CRM

Professional requirements

· Masters the sales process

· Demonstrates service mindset

· Numbers and facts drive actions

· Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins

· Comfortable and excited about the opportunities that digital solutions bring.

· Accustomed to use different sales tools

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.


hace 4 días


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