L822 | Client Technology Administrator

L822 | Client Technology Administrator

22 feb
|
F5 Networks, Inc.
|
Guadalajara

22 feb

F5 Networks, Inc.

Guadalajara

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!



Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.



But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees.

We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.



Position Summary



The Systems Reliability Engineer will be responsible to incorporate aspects of software engineering and applies them to infrastructure and operations problems. The main goal of a systems reliability engineer is to create scalable and highly reliable systems. A systems reliability engineer (SRE) will spend up to 50% of their time doing operations related work such as supporting issues, on-call, writing documentation, and system management. Since the system that an SRE oversees is expected to be highly automatic and self-healing, the SRE should spend the other 50% of their time on development tasks such as new features, scaling, and automation.



Primary Responsibilities



- Bring the SRE mindset for Availability, Reliability, Scalability, Disaster Recovery, Problem/Incident Management, and Performance of production services.

- Evaluate, select and integrate 3rd party products in the support of new or existing services.

- Provide technical leadership on large/complex systems and platform projects.

- Build tooling to support the automation, management, and reliability of applicable systems.

- Build and/or support release pipelines for applicable systems.

- Works as part of a team to continuously evaluate, troubleshoot, and improve existing systems.

- Manage the system lifecycle from design and implementation, to turn-down and decommissioning.

- Write documentation for peers and stakeholders supporting applicable systems.

- Work with business partners to define SLOs and SLIs and build robust monitoring solutions supporting agreed upon metrics.

- Lead communications efforts regarding both system issues/activities as well as blameless post-mortems with all stakeholders.

- Provide mentorship to junior team members.

- Be part of the on-call rotations to provide 24/7 support.

- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.



Knowledge, Skills and Abilities



- Sophisticated understanding and troubleshooting capabilities of Windows and/or Apple clients. Unix skills a plus.

- Administrator-level knowledge of client management systems (SCCM, JAMF, InTune, Autopilot.) for Windows and/or Apple clients.

- Working hands-on familiarity with networking and server equipment, operating systems (Windows Server 200/8/12, Windows 10), infrastructure application (Active Directory/DNS/SMTP/etc.) and IT infrastructure operations.

- Strong ability to effectively multitask and prioritize work, juggling daily support responsibilities with multiple project/product driven activities.

- Strong troubleshooting and problem solving skills

- Ability to work with customers and business partners such as Customer Service and Product Management to turn business requirements into technical implementation.

- Scripting and automation experience

- Solid ability to work independently or as part of a team to deliver features on agreed upon timelines.



Qualifications



- Bachelor’s Degree in computer science or related field and 3+ years of experience or equivalent combination of education and experience

- Minimum 2 years in an enterprise-level system engineering or reliability engineering role

- Strong base knowledge of operating systems, networking basics, and security best-practices.

- Working knowledge of Agile delivery and Devops principles

- Working knowledge of at least one Public Cloud provider (Azure, AWS, GCP, etc.) and/or applicable SaaS platform (Salesforce, etc.)

- Proficiency in one or more programing or programing/scripting language (PowerShell, Python, Bash, and/or Java preferred)

- Familiarity with IT governance methodologies (ITIL, COBIT, MOF, etc.)

- Working knowledge of security best practices



We offer work/life integration programs like Freedom to Flex, dynamic employee inclusion groups, paid maternity/paternity leave, tuition assistance for professional development, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive and it shows: F5 has been named one of the “World’s Most Admired Companies” by Fortune magazine for the past two years.



And this commitment to living our culture doesn’t just exist within our offices; it extends into our communities through Global Good initiatives such as employee matching, volunteer opportunities, and the F5 Foundation. Our employees are passionate about making a difference in the world.



This is a once-in-a-lifetime opportunity to become part of a company that’s on the leading edge of transformation. And because we know that a more diverse F5 is a more powerful F5, we’re looking for smart, talented, determined individuals to join us. If you make thoughtful decisions quickly, obsess over your customers’ needs, take ownership of your work (the mistakes as well as the successes), and embrace different perspectives by putting the human first, then we want to talk to you.



The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.



Phishing Alert



Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).



The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.



Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com ).



It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



Posted 11 Days Ago



Full time



RP1019937



About Us



F5 provides solutions for an application world. F5 helps organizations seamlessly scale cloud, data center, telecommunications, and software defined networking (SDN) deployments to successfully deliver applications and services to anyone, anywhere, at any time. The world’s largest businesses, service providers, government entities, and consumer brands rely on F5 to stay ahead of cloud, security, and mobility trends.

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