Supply Chain Deal Manager For Global Accounts [WL06]
Supply Chain Deal Manager For Global Accounts [WL06]
20 feb
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Supply Chain Deal Manager For Global Accounts
Supply Chain Deal Manager For Global Accounts
Join a culture as committed to your success as you are
- Supply Chain Deal Manager for Global Accounts
Supply Chain Deal Manager for Global Accounts
HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. We are a company full of makers, dreamers, thinkers and inventors. We are passionate about the process as the result because we understand the relationship between exploration and innovation.
Within Market Supply Chain Operations organization,
Customer Operations teams are the accountable Supply Chain leaders for the Commercial Organization’s Market MDs and are responsible for two important dimensions:
Bring our customer and channel partner requirements into Supply Chain Operations ensuring that we develop capabilities that enable support of evolving market needs
Collaborate end-to-end in Supply Chain and with Sales Operations with constant focus on improving operational execution every day.
Within Customer Operations, the Global Operations & Deal Solutioning team focus on Global Accounts for all Markets, with the mission to provide a seamless and consistent customer experience with a competitive cost structure, that delivers superior business results.
As a Supply Chain Deal Manager, you will be accountable for end-to-end consistent customer experience within supply chain for the Global Accounts you will be assigned to. Single point of contact for the planning and execution, you will coordinate several operational actors to ensure successful SLA attainment and fulfillment execution. From this operational experience, you will drive improvements across functions.
Your responsibilities will include:
Fully understand account specificities and develop SC strategy to support customer requirements for order fulfillment and delivery
Monitor performance and manage deviations across markets, coordinate actions to solve escalations
Communicate account status and updates
Analyze and execute inventory pre-build for approved customers and rollouts
Work closely with Sales and Sales ops on deployment of new projects
Qualifications
- Typically 6-10 years of experience in a supply chain function.
- Experience in more than one supply chain function and with external partners.
- Expertise in business process reengineering & SAP environment. Lean Six Sigma certification is a plus
- Customer facing experience is a plus.
Knowledge and Skills
Excellent understanding of supply chain processes (plan, source, make deliver)
Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
Excellent communication and influencing skills.
Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis and methods for making key business decisions.
Excellent internal and external relationship management skills.
Strong leadership skills including team building and conflict resolution and management.
Ability to think end-to-end and dig on details when needed
Ability to lead improvement initiatives and generate innovative solutions, even if not in a predefined official project structure
Autonomous, rigorous and responsive
Facilitation skills and fluent in English
What makes the company culture unique at HP?
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Hi, I'm Paula and I'm a Software Engineer at HP. I first started as an Inte…
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