Customer Support - Native English en Querétaro - MedTrainer Otro

de MedTrainer en Queretaro
Publicado el 12-10-2016 en Recepción / Secretaria / Atención al cliente

We are looking for a native english speaker, if you come from abroad and are looking for a job, this is your chance to work in Queretaro, we just need perfect english.
Your main activities will be:
• Customer onboarding, you will setup new customers accounts in our system and will call-email once the work is done
• Attend customer calls on daily basis. You will have US desk phone number to attend our customer calls on their daily issues: password reset, system usage, etc.
• Systems tester, we are always releasing new features and these need to be tested to ensure that our customers use the system without issues, you will just take a look everything is working fine, else just document your experience so the development team can fix it, keep track of it, and if it affected a customer then you will inform everything is fine now.
Of course, no sales calls will be made, at least these won't affect your salary, work, etc. jeje
We are US startup and we have our IT department based in Queretaro city, our offices are currently located in Q7001, Centro Sur

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