Project Admin - Bilingual en Estado de México - CompuCom Otro

de CompuCom en Estado de Mexico
Publicado el 12-10-2016 en Administración y Contabilidad

His is how we make IT possible… In CompuCom we love what we do…
What we are looking for:
The Project Admin associates perform work on the project support desk (PSD). The PSD provides the tech level management on the project. PSD associates function under highly documented, standard procedures across multiple projects.
What you will responsible of:
Provide escalation per documented escalation processes if the tech does not arrive onsite on time.
Project deliverables collection/Quality assurance.
Ensure that all deliverables are complete and loaded to the correct collection tools before the techs leave the worksite.
Check the deliverables to ensure that they meet the minimum standards as outlined in the project procedures.
Perform basic triage for the techs based on documented procedure
Send techs instructions set vis email
Provide initial escalation- send tech to the correct escalation point per documented
Responsible for success of assigned project duties.
What we need from you:
-Must have 1-2 years experience in service desk or project support (Desired project management or service desk certification or training).
-Strong interpersonal skills.
-Excellent written and verbal communication in english (Advanced).
-Self-directed with ability to take initiative.
-Ability to effectively liaise with peers and management.
-Ability to coordinate project resources and dedicated time to project.
-Sharepoint user experience and Microsoft Office - Word, Excel, PowerPoint, One Note.
Benefits we offer:
-Competitive salary.
-Government Benefits.
-Insurance of major medical expense.
-Life insurance.
-Optical Security.
-Dental Insurance.
-Free transportation or parking place.
-Food Vouchers 10%
-Restaurant Vouchers $1,500 MXP.
-Career Plan.
If you're interested to apply for this position, send your resume to the address below call 47392871 with Paola Villalobos.
(email hidden)

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