Service Provider Video - Operations Engineer Otro

de Empresa en Estado de Mexico
Publicado el 10-10-2016 en Otros

Additional Location(s) or Information:

Job Category: Customer Service
Level of Experience: Experienced – Non Manager
Requisition #: S990372
The Business Entity
Service Provider Video Software Solutions (SPVSS) is the market leading
provider of end to end and component solutions for the Service Provider Video
markets including Broadcasters, MSOs, DTH, Telcos, Service Providers, Primary
Distribution and Secondary Distribution providers. SPVSS solutions enable
cutting edge video experiences, If you’ve watched video, you have interacted
with some of our products.
The Team
Service Operations is looking for highly motivated candidates to join our
team. We are working in a dynamic environment that is at the heart of an
exciting business transformation to Agile and DevOps. We have a very strong
focus on building great relationships, encouraging innovation, focusing on
quality and celebrating our successes.
Role & Responsibilities
· Working in highly collaborative environment, primarily based in both
customer and Cisco offices in Mexico City, with occasional travel to other
LATAM sites.
· Build highly great relationships – both on-site with the customer and back
at the office with your colleagues
· Effective monitoring, provisioning, installation/configuration, operation,
and maintenance of systems hardware and software
· Automation of monitoring tasks, creative dashboarding
· Attentively manage Service Requests, Incidents and Problems
· Champion improvements into the product based on ease of trouble-shooting,
monitoring, assurance, etc
· Develop tools, scripts, or processes to make things better
· Working on call/out of hours for critical customer Incidents
Minimum Qualifications
Minimum 5 years industry experience
3+ years experience of working in large, complex deployment environments
3+ years working in a Delivery or Operations team
3+ years of demonstrable experience of Linux systems administration such as
Red Hat or CentOS
Working knowledge of a key database technology such as Oracle, MongoDB or
Working knowledge of networking, switches and routers
Experience of virtualisation technologies such as VMWare, Xen or KVM
Experience configuring monitoring tools such as Splunk, ELK, Sensu, Grafana
Good scripting skills
Desired Skills
· Familiarity with ITIL processes
· Network administration / security
· Solid understanding of technologies such as encoding, DRM, VoD, Conditional
Access, DVB, MPEG.
· Deployment experience of cloud platforms, preferably Openstack / Heat
· Experience of working with Agile and/or DevOps
About Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco
and it’s transforming our customers’ businesses worldwide. We are pioneers and
have been since the early days of connectivity. Today, we are building teams
that are expanding our technology solutions in the mobile, cloud, security,
IT, and big data spaces, including software and consulting services. As Cisco
delivers the network that powers the Internet, we are connecting the
unconnected. Imagine creating unprecedented disruption. Your revolutionary
ideas will impact everything from retail, healthcare, and entertainment, to
public and private sectors, and far beyond. Collaborate with like-minded
innovators in a fun and flexible culture that has earned Cisco global
recognition as a Great Place To Work. With roughly 10 billion connected things
in the world now and over 50 billion estimated in the future, your career has
exponential possibilities at Cisco.
Job Type: Experienced
Opportunity Category: *None

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