Order to Invoice Analyst
Colgate-Palmolive is a leading global consumer products company, tightly
focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate
sells its products in over 200 countries and territories around the world
under such internationally recognized brand names as Colgate, Palmolive,
Mennen, Softsoap, Irish Spring, Tom’s of Maine, Ajax, Fabuloso, Haci Sakir,
elmex, and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription
No Relocation Assistance Offered
-Manage the Order to Invoice process within CP Best Practice standards (“Essentials”) and collaborate with local CDTs on effectively supporting order to invoice fulfillment.
-Responsible for total customer service management for assigned customer accounts: manages, and performs when necessary, all aspects of the order to invoice cycle while cultivating effective relationships with both customers and CP colleagues. Accountable for successful order management and monitoring all aspects of the customer service process to assure on time deliveries to Customers.
-Manages the customer service relationship by serving as the primary contact point for communications related to orders and deliveries.
-The primary accountabilities of the role include building and maintaining customer service relations while managing the order to invoice process including the troubleshooting of difficult deliveries, processing of returns, and resolution of exceptions and claims within Colgate’s Selling Terms and Conditions.
-Responsible for supporting the achievement of all service goals for assigned customers.
Level of Education: Undergraduate business degree (Industrial Engineering,
Logistics, Business Administration)
Years of Experience (range): 1 year Customer Service/ Order Fulfillment,
Planning, Sales, Logistics or Supply Chain experience.
Languages: ACCORDINGLY: English 100%
Are you interested in working for Colgate-Palmolive? You can apply to work
with us using this online application. Attach all relevant documents such as a
cover letter and resume or CV. Applications received by e-mail are not
considered in the selection process.
Become part of our team. We look forward to your application.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, gender identity, sexual orientation, national origin, ethnicity, age,
disability, marital status, or any other characteristic protected by law.
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