Additional Location(s) or Information:
Job Category: Project or Program Management
Level of Experience: Experienced – Non Manager
Requisition #: S993408
The Business Entity
Global Delivery Centers (GDC) provides flexible and innovative ways to help
meet customer needs while improving profitability for Advanced Services (AS)
delivery teams. GDC’s highly technical global resources support customer
engagements in all theaters acting as a seamless delivery partner to AS
practice and theater teams.
GDCs are located in strategic regions around the globe – Bangalore, Dalian,
Mexico City, Krakow and Raleigh (RTP) – enabling a more consistent and
relevant customer experience across barriers of time zone, language and local
regulations. They are looking for high skilled engineers to work across all
cisco architectures like Borderless networks, Collaboration, Datacenter/
Virtualization, Mobility, Video, NGN & OSS.
Role & Responsibilities
– Manages large/complex customer facing projects or multiple projects or
takes a business management role in an account or group of accounts. Creation
of a project schedule and plan with financial, resource and material
– Develops and presents proposals and final agreements. Provides leadership
to project staff including project engineers, vendors, partners or
subcontractors. Manages the project from start to completion including the
resolution of escalated project issues. Accountable for the Project Budget,
Margins and completion within timelines. Presents service business value to
customers for new or existing business.
– Influences the customer in the assessment, planning and management of
related network projects. May manage internal projects/programs within Cisco.
May Program Manage ongoing optimization service to deployed customer networks.
Acts as a mentor to Junior Project managers. Works with the Program Management
Community to further develop the PM/PGM role, processes and operations.
– The Senior Project Manager will also be expected to contribute to the
development of a project management methodology and assist in the construction
of a formalized program office.
– The Senior Project Manager will lead Project teams to deliver multiple,
simultaneous projects that span across several business or technology areas.
– Project Manager should be proficient with managing scope, time, cost,
quality, people, risk and communications for a project.
Project/Program Management experience in the deployment of leading edge
technologies in a highly complex commercial environment.
– Has a professional project management training credentials (PMI). Has basic
knowledge of routing, routing protocols, switching, internet and general
network architecture. Has demonstrated clear leadership skills and experience
working with large project teams and strategic account teams. Has a good
knowledge of the sales process including risk assessment and scoping. Has
demonstrated a good understanding of the legal issues with contracts. Has
demonstrated advanced negotiation and presentation skills.
– Understands the organization, aims and processes.
Has good understanding of project management tools like MS-Project etc.
– Good understanding of Quality concepts, methodologies and tools, ITSM/ITIL
processes. Knowledge on Industry standard Certifications like ISO 9000.
Needs to be proficient in both English and German (Written and Verbal)
– Typically requires BS/BA degree or equivalent plus 7+ years of experience
in networking/telecommunications industry
– English and Spanish languages
– Work experience with European customers being onsite in Europe a definite
– Cisco certifications like CCNP, CCxP
The Internet of Everything is a phenomenon driving new opportunities for Cisco
and it’s transforming our customers’ businesses worldwide. We are pioneers and
have been since the early days of connectivity. Today, we are building teams
that are expanding our technology solutions in the mobile, cloud, security,
IT, and big data spaces, including software and consulting services. As Cisco
delivers the network that powers the Internet, we are connecting the
unconnected. Imagine creating unprecedented disruption. Your revolutionary
ideas will impact everything from retail, healthcare, and entertainment, to
public and private sectors, and far beyond. Collaborate with like-minded
innovators in a fun and flexible culture that has earned Cisco global
recognition as a Great Place To Work. With roughly 10 billion connected things
in the world now and over 50 billion estimated in the future, your career has
exponential possibilities at Cisco.
Job Type: Experienced
Opportunity Category: Services
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