Omni Channel Solution Architect for Digital Business Solutions Otro

de Empresa Reservada en Estado de Mexico
Publicado el 26-09-2016 en Otros

Req ID: #

Ericsson Overview /h4
Ericsson is a world-leading provider of telecommunications equipment &
services to mobile & fixed network operators. Over 1,000 networks in more than
180 countries use Ericsson equipment, & more than 40 percent of the world’s
mobile traffic passes through Ericsson networks. Using innovation to empower
people, business & society, we are working towards the Networked Society, in
which everything that can benefit from a connection will have one. At
Ericsson, we apply our innovation to market-based solutions that empower
people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries,
offering a diverse, performance-driven culture & an innovative & engaging
environment where employees enhance their potential everyday. Our employees
live our vision, core values & guiding principles. They share a passion to win
& a high responsiveness to customer needs that in turn makes us a desirable
partner to our clients. To ensure professional growth, Ericsson offers a
stimulating work experience, continuous learning & growth opportunities that
allow you to acquire the knowledge & skills necessary to reach your career
We welcome the opportunity to meet you!
Job Summary
Responsible for analyzing, designing & developing commercially viable end-to-
end technical solutions for the customers. Responsible for profitable business
for Ericsson by translating customer needs, & technology opportunities into
detailed technical offering, solutions & proposals.
Responsibilities & Tasks
– Scope, define & design solution offerings; driving end-to-end technical
– Analyze customer technology, define business requirements & participate in
risk analysis
– Work with core team on list of potential activities & solutions.
– Develop technical presentations & proposals, & perform customer
– Support deployment of solution
– Provide feedback to R&D;
– Participate in knowledge transfer, documentation & information sharing
– Stay abreast of on new technology/technical areas & share information about
solution to enable customer competence build
Position Qualifications
Core Competences:
– Broad Technical Acumen
– Consultative Selling Ability
– Problem Solving Ability
– Creative Thinking
Behavioral Competences:
– Creating & Innovating
– Entrepreneurial & Commercial thinking
– Persuading & Influencing
– Applying Expertise & technology
– Analyzing
– Delivering Results & Meeting Customer expectations
Preferred Skills:
– Presentation & Communication skills
– Team work & collaboration skills
– Market insight
– Financial Understanding
Lead Technical Sales
* Provide initial evaluation and maintain the customer requirements and technical qualification
* Coordinate and Lead customer technical meetings / workshops
* Prepare and tailor presentations and demonstrations
* Prepare and respond to RFx / proposals
* Coordinate and Lead PoCs / Pilots / Trials
Minimum Qualifications & Experience Requirements:
– Omni Channels, including Self-care
– Telco CRM
CRM/Customer Experience View
– Charging and Billing in One (CBiO)
– Full Stack Solutions
– E2E Solution View
BSS Ericsson Portfolio
– English and Spanish
– Presentation skill
Ericsson provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion, sex, sexual
orientation, marital status, pregnancy, parental status, national origin,
ethnic background, age, disability, political opinion, social status, veteran
status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing
nondiscrimination in employment in every location across the world in which
the company has facilities. In addition, Ericsson supports the UN Guiding
Principles for Business and Human Rights and the United Nations Global
This policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race,
color, religion, sex, sexual orientation, marital status, pregnancy, parental
status, national origin, ethnic background, age, disability, political
opinion, social status, veteran status, union membership or genetic
Primary country and city: Mexico (MX) || Mexico City || Tecnoparque ||
Consulting&SysInt; IT; R&D;

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