Customer Support / Administrative Analyst - English Native / No Spanish required en Querétaro - MedTrainer Otro

de MedTrainer en Queretaro
Publicado el 26-09-2016 en Administración y Contabilidad

We are looking for a native english speaking person, if you come from abroad and are looking for a job, this is your chance to work in Queretaro, we just need perfect english.
Your main activities will be:
• Attend customer calls on daily basis. You will have US desk phone number to attend our customer calls on their daily issues: password reset, system usage, etc.
• Customer onboarding, you will setup new customers accounts in our propietary system and will call-email once the work is done
• Test system, we are always releasing new features and these need to be tested to ensure our customers use the system without issues, you will just take a look everything is working fine, else just document your experience so the development team can fix it, keep track of it, and if it affected a customer then you will inform everything is fine now.
Of course, no sales calls will be made, at least these won't affect your salary, work, etc. jeje
We are startup US based and we have our IT department based in Queretaro city, our offices are currently located in Q7001, Centro Sur

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