Collaboration Subject Matter Expert - Mexico Otro

de Empresa en Estado de Mexico
Publicado el 26-09-2016 en Otros

Additional Location(s) or Information:

Job Category: Marketing
Level of Experience: Experienced – Non Manager
Requisition #: R1017499
This individual will have a deep understanding of the Collaboration market and
the Cisco Collaboration portfolio and will be responsible for the creation of
content targeted to customer care-abouts and needs. This person will be
responsible for producing content specified by the country-level Managing
Key responsibilities include
* Deep understanding of Collaboration products, services and solutions including market, trends and competition; this includes unified communications, telephony, audio/video/web conferencing, contact centers, and messaging.
* Active participation as part of a global community for their given subject area
* Active monitoring of available content as well as content under development both globally and in other countries
* Reviews all project documentation, messaging objectives, product benefits
* Gathers additional information, if needed, from other SMEs and product/service owners
* Creates first draft of content using appropriate templates and guidelines to adhere to brand, journeys, targeted personas, and creative platform guidelines. Content includes but is not limited to blogs, white papers, case studies, social posts, ebooks, infographics and videos
* Develops content in accordance with direction from the local managing editor(s), works with ME to assess ability to meet schedules, alignment to messages specified by the ME and in the editing process
* Ability to follow a defined process and utilize content production tool for all deliverables
* Work with local agencies for final creative and production
Key skills include:
* Strong communication skills
* Deep product, service, customer, competitive and market knowledge
* Demonstrated writing ability and some level of ability to work with graphics and video, although a heavier dependence will be placed on the agency for actual production in graphic/video formats
* Ability to work within brand guidelines and creative platforms
* Strong understanding of content workflows, approvals and governance processes
* Eloqua and Content Management Platform experience a plus
Job Type: Experienced
Opportunity Category: *None, Big Data, Cloud, Data Center, Global Service
Provider, Internet of Everything, Mobility, Security, Services, Software
Defined Network (SDN), Video, Collaboration, Wireless

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