Client Services Manager Otro

de Cisco Systems en Distrito Federal
Publicado el 16-09-2016 en Comercial / Ventas

Job title: Client Services Manager
The Business Entity
Cisco Systems is one of the most innovative companies in the high-technology industry. We hire talented individuals who will continue Cisco's global leadership in selling and delivering solutions that help clients achieve their business goals.
Cisco Services is a fast growing and exciting part of the business, responsible for selling the full portfolio of Cisco’s services from technical and managed services to our advanced professional and advisory services.
The Team
Cisco is looking to identify a talented Client Services Manager (CSM) capable of driving business value through technology solutions. The CSM will work closely with the customer Account Teams in Commercial to develop and execute an account strategy that combines Cisco's services capability with technology solutions to drive business value for the customer. He/She will be part of an energetic team and has great possibilities for professional and personal development.
Role & Responsibilities
This role focuses on achieving and exceeding service revenue goals, responsible for accurate forecast process ; developing opportunities pipeline; creating strategic and tactical plans and leading virtual global teams including Partners.
Key Responsibilities:
● Interface with the assigned Vertical , Partners, Product Sales and Sales Management within the segment to develop service sales and drive strategic service initiatives
● Develop key and executive relationships with assigned customers
● Develop and execute plans for continued growth of the services business
● Provide overall Services Sales advice for the assigned accounts in terms of renewing existing business, protecting existent IB investments and values and build new services franchises
● Focus on driving and expanding sales of Cisco's Advanced Services business
● Interact and share best practices with extended team
Minimum Qualifications
● IT / Networking and Service specific experiences, qualifications are welcome
● Degree level qualification
• Fluent English is a must
Desired Skills
● Proven value based consultative solution selling (IT/Enterprise) experience in either product and service sales environment
● Knowledge of IT/ networking and overall services industry.
● Experience in complex negotiation influencing multiple parties and in a consultative selling environment.
● Ability to handle and prioritize multiple tasks simultaneously
● Able to build account plans and execute on these plans.
● Strong communication and presentation skills.
● Energetic, self-motivated, positive and a team player.
About Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.
Keywords: Client Services Manager.

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